Behavioural Support Training Program

Location: Providence Healthcare

Behavioural Support Training Program (BSTP) builds on the person-centred dementia care concepts introduced in DCTP by focusing on interactive activities, hands-on exercises and group discussion.

You will learn to further improve your skills in caring for people with responsive behaviours related to Alzheimer’s disease and other dementias. You will also learn how to develop action plans to problem-solve responsive behaviours and will learn communication approaches to successfully address responsive behaviour.

Learning Objectives:

By taking this course you will learn:

  • To acknowledge, understand and focus on supporting clients with responsive behaviours
  • How to construct and demonstrate individualized communication approaches
  • How to prioritize risk in decision making when managing behaviours
  • To create and implement an action plan for the purpose of problem solving around responsive behaviours


  • Received DCTP or U-First!™ certification within the past 3 years
  • Some work experience caring for people with dementia (professional, placement, or volunteer)

Training dates and time: 

Saturdays, November 10 and 24 from 9:00 am to 4:00 pm

COST:  $75 for this 12-hour course.

Parking available - $2.75/half hour or $10/day maximum

Time: 9:00 AM - 4:00 PM
Providence Healthcare - Knowledge Centre, Classroom A225-A
3276 St. Clair Ave. East
Scarborough, ON M1L 1W1

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Alzheimer Society Toronto